Nationwide Managed Print Infrastructure
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Nationwide Managed Print Infrastructure

Results Documents

  • Tangible End User Satisfaction Results and Value based Customer Relationships delivering a World Class 83.4 NPS score
  • A Standardized End User Environment based on Gartner Magic Quadrant Technology, utilizing Universal Print drivers across all 106 FCC locations nationwide
  • Nation-Wide Service Delivery Standardized to a Single Methodology, Point of Contact & Accountability
  • Remote Monitoring and Device Management Through the WBM Operations Centre Enabling Fully Automated Volume Measurements and Automated Toner
  • Delivery to every FCC location across Canada Ongoing Governance Model Delivering Tangible Device Count Reductions by location, and 3 successive years of operating cost reductions for FCC
  • Roadmap for ongoing End User Efficiencies and Volume Reductions, including WBM FCC Secure Print and Card Authenticated Follow Me Print currently in Proof of Concept delivery stage