AV Installation Lead
Location: Calgary, Alberta
Team: End User Computing
Type: Full-Time
This role is for you if:
You’re an experienced AV installer who takes pride in clean work, solid systems, and helping others get better. You like being in the field and leading by example and you’re passionate about delivering transformational meeting room projects with a best-in-class client experience.
As an AV Installation Lead at WBM, you’ll spend most of your time doing what you do best: building, installing, troubleshooting, and guiding installs in real environments with real clients. You won’t be stuck behind a desk or buried in management tasks. You’ll be hands‑on, side‑by‑side with the team, helping installs move smoothly and setting the standard for quality work.
Your impact will be seen every day in the way our systems are built, in how confident junior techs feel on site, and in how customers experience working with WBM.
What You’ll Do
Lead from the Field
- Lead and actively participate in commercial AV installs, including meeting rooms, collaboration spaces, and enterprise environments
- Set the pace onsite and keep installs moving safely, cleanly, and to spec
- Be the go‑to person on site when questions come up or decisions need to be made
Hands‑On AV Installation
- Build racks, mount hardware, install devices, and complete structured cabling
- Install systems according to drawings and documentation –project execution that is clean, accurate, and complete
- Troubleshoot onsite issues and keep work progressing without drama
- Ensure all installs meet WBM quality standards and manufacturer best practices
Mentorship & Team Support
- Work closely with junior and intermediate technicians during installs
- Provide hands‑on coaching, tips, and real‑time problem solving
- Reinforce safe work habits, clean installs, and consistent standards
- Help create a positive, team‑first job site where people enjoy the work
Project & Integration Support
- Support system testing, verification, and basic commissioning tasks
- Work closely with project managers, designers, and programmers during deployment
- Flag scope gaps, risks, or issues early, communicating details clearly to internal and external stakeholders
What Success Looks Like
- Installs are clean, safe, and done right the first time
- Projects move smoothly with fewer issues at commissioning and handoff
- Junior techs gain confidence and skill working alongside you
- Customers feel informed, comfortable, and well‑supported onsite
- You’re trusted as a senior installer others turn to for guidance
What You’ll Bring
Experience
- 5–10 years of hands‑on AV installation and integration experience
- Experience working on commercial or enterprise AV projects
- Strong understanding of AV systems, signal flow, and installation standards
- Comfort leading installs and supporting others without formal management responsibilities
- Experience with platforms such as Crestron, Extron, Q‑SYS, or similar (certifications are an asset)
- Experience installing Microsoft Teams Rooms, Zoom Rooms, Webex, or Google Meet hardware
- Ability to read and follow AV drawings and installation documentation
Professional Approach
- Takes pride in quality workmanship
- Practical, solutions‑focused problem solver
- Leads by example on site
- Communicates clearly with technicians, project managers, and customers
Additional Details
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our team’s give back in our community, please view our Community Impact Report.
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Connect with us on LinkedIn @wbmtech.
Requisition #1367