Systems Analyst – Tier 1
WBM is looking for a talented individual to join our Data & Security Deployments Team. As a Systems Analyst I on the Deployments team, your responsibilities will include deployment of end user computing devices to our Data & Security clients. This could include troubleshooting hardware and software issues, with a heavy focus on deskside support and workstation deployment. Your primary responsibility is the support and delivery of end user computing devices to our Managed Services client base.
This position requires collaboration, teamwork, and mentorship with other team members as we work together to identify, escalate, and resolve client issues. The ability to clearly and accurately record information to maintain our knowledgebase is a core requirement.
- Experience in an IT support capacity
- Must have experience supporting Windows operating systems
- High level of skill working with Microsoft Office
- Basic knowledge of networks and associated protocols
- Excellent problem-solving skills
- Proven history of excellence in customer service
- Experience with workstation deployment and deskside support is an asset
- Certifications such as MCP / CompTIA A+ are an asset
The opportunity to succeed is exceptional and the opportunities to advance will be in multiple areas.
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health they must also provide for your financial well-being. That’s why in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP. WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of!
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Join our team, and write your own story.