WBM Technologies Named Finalist for Two International HDI Service and Support Awards in 2023

SASKATOON, SK – March 10th, 2023 – WBM Technologies (WBM) is excited to announce that our team has been selected as a finalist for two distinguished international industry awards by Help Desk Institute (HDI): the Best Service and Support Culture award category and the Best Service and Support Organization award category.

The Best Service and Support Culture category focuses on the employee experience and celebrates organizations that promote a creative and collaborative work environment.

The Best Service and Support Organization category recognizes teams that have achieved the highest standards of excellence in service and support.

“Each year, the HDI industry awards recognize the individuals, teams, and organizations that have achieved and maintained the highest standards of excellence in technical support and service management.”

HDI

As WBM’s client community grows, we are proud to uphold our standard of excellence for service and support and continue to offer a work environment for our team that fosters creativity, autonomy, and collaboration across the organization.

“The recognition of being a finalist for the HDI awards is a remarkable achievement for the Enterprise Service Desk team and the skilled individuals at WBM. Their outstanding efforts, passion, and expertise have been acknowledged through these nominations. These nominations signify more than our team’s success and culture, they demonstrate the exceptional community of customers we serve, and we extend our sincere gratitude to them for affording our team the chance to learn and support their aspirations. As we continue to grow in our client community and size, it’s important that we strive to continue to support a culture within the organization that continues to demonstrate a creative, collaborative, and supportive environment.”

Esther Pham, Director of Enterprise Service Desk at WBM Technologies

All award finalists will be recognized for their achievements, with the winners being announced during HDI’s SupportWorld Live event, April 30 – May 5, 2023.

You can view a complete list of this year’s HDI Service and Support award finalists, here.

About HDI

HDI is the leading events and services organization empowering the technical support and service management industry and its people. HDI started the IT service and support industry over 30 years ago and is the standard for performance improvement at both the organizational and professional levels. HDI is wholly committed to the advancement of this community. Whether it be through its online platform – HDI Connect -, best practice resources and content, career networking tools, vendor references, local chapter membership, or hosting in-person events and meet-ups, HDI is the industry’s leading connector and collaborator. That is why thousands of organizations and professionals have leaned on HDI over the years to connect them to the answers that advance their careers, grow their network, and improve their customer satisfaction and employee engagement.

About WBM Technologies

WBM Technologies is a Western Canadian leader in the provision of managed and outcomes-driven information technology solutions. We deliver business results across multiple practice areas including Data & Security, End User Computing, Modern Workplace Enablement, Managed Print Solutions, and 24x7x365 Enterprise Service Desk. Through the ongoing management and governance of these solutions, WBM Technologies is delivering a world-class technology experience.

Established May 1, 1950, WBM operates from Infrastructure Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg. We employ a team of over 400 IT professionals across Canada who are motivated to make a difference with our clients and within our communities through ongoing and impactful partnerships together.

More information is available at www.wbm.ca.