Cameco's Digital Workplace Transformation

From Disruption to Enablement

Cameco is one of the largest global providers of the fuel needed to energize a clean-air world. With uranium assets located on three continents – North America, Asia and Australia – their operations span the nuclear fuel cycle from exploration to fuel manufacturing. In March of 2020, Cameco’s workforce was disrupted by the global pandemic. Cameco was able to meet the challenge by driving adoption of the Modern Workplace and empowering their staff to keep their operations moving forward.

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Learn how Cameco drove Modern Workplace adoption to unlock end user creativity, problem-solving and innovation.

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"We’re not doing technology for technology's sake we are doing it with a very specific outcome in mind. We want to operate at a lower cost, we want to operate safer, we want to be good environmental stewards, we want to commit with our communities that we work in, we want to drive efficiencies through the company."

Mark Leach VP - Business Technology Services
Cameco

5208 Employee Enablement Touchpoints to Date

94% of Users Report Proficiency Improvement

87% of User Questions Resolved on the First Call

86 Net Promoter Score from Survey Results

An Award Winning IT Collaboration

Cameco and WBM began their collaboration 15 years ago with a Managed Print optimization program and have completed many IT projects since then. With a focus on end user enablement and innovation, our innovative support platform, the Power Bar, was launched in the spring of 2020 to support end user how to questions and has achieved an NPS rating of 86. This adoption and enablement innovation contributed to WBM being named Microsoft Canada’s 2021 Modern Workplace Partner of the Year. WBM would like to thank Cameco and our entire client community for helping us become one of the fastest growing IT companies in North America.