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Schedule a Service Desk Assessment

Our enterprise service desk assessment includes a thorough analysis of your current implementation and provides outcome-based recommendations for review and implementation. It includes the following deliverables:

  • Discovery and analysis of your current service desk state
  • A characterization of improvement opportunities and best practices
  • Documented recommendations, proposed actions or requirements to optimize your service desk (scale & scope)
  • A clear list of recommendations consolidated into 3-5 high priority focus areas

Fill out the web form and we’ll reach out to set up a call at your earliest convenience.

Request a Callback

“WBM has been our Service Desk, Deskside Support Team and End User Compute partner for over a year now and we are extremely happy with the partnership. WBM acts as our internal team and governs the relationship from a strategic and technical standpoint. Within Federated Co-op there are 3,500+ employees that WBM is supporting and FCL is now planning to extend support across all 24,000+ employees throughout our retail organizations.”