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WBM Technologies Inc.
  • Outcomes

    Driven by Results

    We view your success as our own. A selection of outcomes and achievements presented as videos, industry articles, and results documents from across the WBM client community.

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    • Data & Security
    • End User Computing
    • Enterprise Service Desk
    • Managed Print Solutions
    Moving to the Modern Workplace A Modernized Agribusiness A Solid Foundation for Growth A Seamless Transition + Cost Reductions Managed Hybrid IT Stopping Ransomware in it’s Tracks Expanded Enterprise Security & Network Management
    On Demand Adoption & Support Program An Amazing Story of Transformation Forward-thinking Change Management Embracing the Modern Workplace Office365 Experience Engineering End User Computing as a Service Successful Remote Site Deployment End User Computing Modernization Shared IT Services Efficiencies
    Onboarding Service Desk Innovation Service Desk Integration Great from Day 1 Service Desk Transition Values Aligned Service Desk
    Rethinking Print Around Shared Spaces Environmental Sustainability Vision & Results Nationwide Managed Print Infrastructure Print Infrastructure Management Reduce Waste & Costs
    Global Managed Print Infrastructure

    Award winning environment results at Cameco Corporation.

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    Centres of Excellence

    WBM Solutions are built around four Best in Class practice areas, each with their own set of continuously evolving teams and methodologies.

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    • Data & Security
    • End User Computing
    • Enterprise Service Desk
    • Managed Print Solutions
    Cyber Security Hybrid IT Managed IT Support Services Governance to Results & Innovation
    Experience Engineering The Modern Workplace Windows 10 Readiness & Delivery Device Lifecycle Management aaS Licensing & Asset Management Services Governance to Results & Innovation
    Great From Day 1 Onboarding 24x7x365 Infrastructure Operations Centres WBMCARES Methodology Proactive Monitoring, Tracking & Alerting Outcome Based aaS Financial Model Governance to Results & Innovation
    Assessment & Optimization Methodologies Change Management Remote Monitoring & Predictive Analytics Technical Support Services Production Class Printing Advanced Security Solutions Asset Management Services Governance to Results & Innovation
    F5 Architecture & Implementation Services Threat Assessment Services Managed Security aaS
    Cloud Data Center Connectivity
    Productivity Collaboration Intelligence
    SCCM Enablement
    Technology Procurement Services Mobile Device Management aaS
    Data & Security Data & Security
    Data & Security

    Hybrid IT Solutions for the Transformative Era

    End User Computing End User Computing
    The Modern Workplace

    Productivity, Collaboration, & Intelligence through Office365

    Enterprise Service Desk Enterprise Service Desk
    24x7x365 Operation Centres

    Connected locations across Western Canada

    Managed Print Solutions Managed Print Solutions
    Global Managed Print Infrastructure

    Award winning environment results at Cameco Corporation.

  • Community

    Connections that Matter

    Core to our values is a fundamental belief in the importance of bringing communities together. Connected, we can accomplish more, achieve greater things, and get to innovation faster.

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    • Inspiring Our Youth
    • Connecting Our Clients
    • Accelerating our Partners
    Technology Scholarships Arts in the Classroom A Day in the Life New York Islanders Training Camp WBM Bike Building WBM Fishing Days
    The Data-Driven Experience Trust and Disruption Transformations and Outcomes Technology Security Summit The Power of Innovation People + Results in IT The New Age of Mobility
    Data & Security End User Computing Enterprise Service Desk Managed Print Solutions
    Inspiring Our Youth Inspiring Our Youth
    Community Values

    WBM helps kids foster an interest in technology.

    Connecting Our Clients Connecting Our Clients
    IT on the Stage

    Community Partnership with Persephone Theatre

    Accelerating our Partners Accelerating our Partners
    New Dimensions

    Let the 3D Print Revolution Begin

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Blog : Enterprise Service Desk

  • November 18, 2020
  • by Varun Sharma
Filed Under :
  • Enterprise Service Desk

Implementing a Successful IT Service Desk Strategy

The IT service desk is the traditional catch-all for technology problems. A good one solves problems quickly and consistently with minimal interruptions. The problem is that an excellent service desk is…

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Implementing a Successful IT Service Desk Strategy
  • November 4, 2020
  • by Varun Sharma
Filed Under :
  • Enterprise Service Desk

IT Help Desk vs IT Service Desk: What’s the difference?

Why You Need to Know the Difference, and How to Choose the Best Option for Your Business An IT help desk and service desk are not mutually exclusive entities, they…

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IT Help Desk vs IT Service Desk: What’s the difference?
  • October 21, 2020
  • by Esther Pham
Filed Under :
  • Enterprise Service Desk

How to Choose the Right Service Desk Pricing Model

Besides impacting productivity and scalability, choosing the right service desk pricing model can make or break your IT budget. There are many to choose from, each offering unique advantages and…

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How to Choose the Right Service Desk Pricing Model
  • October 15, 2020
  • by Esther Pham
Filed Under :
  • Enterprise Service Desk

20 Questions for your IT Service Desk Assessment

The IT service desk is one of the few operations that functions across all divisions in an organization. It is a critical asset in any enterprise, especially now that more…

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20 Questions for your IT Service Desk Assessment
  • August 5, 2017
  • by Tammy Fleming
Filed Under :
  • Asset Management
  • Enterprise Service Desk

Rule #1 – Don’t Tear it Down!

As we described in a previous post “Overcoming the “But We’ve Always Done it that Way” Obstacle”, relationships are at the very core of what makes Asset Management valuable and…

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Rule #1 – Don’t Tear it Down!
  • August 4, 2017
  • by Keith Daser
Filed Under :
  • End User Computing
  • Data & Security
  • Enterprise Service Desk

Why it’s Great to be an SMB These Days!

As a follow up to my recent Emerging Trends in IT post, I received several questions on whether these trends apply to both Enterprise and Small Business. The answer to…

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Why it’s Great to be an SMB These Days!

Category

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  • Leadership (3)
  • End User Computing (18)
  • Data & Security (8)
  • Asset Management (4)
  • Inspiring Our Youth (2)
  • Enterprise Service Desk (6)
  • Managed Print Solutions (7)

About WBM Technologies Inc.

WBM Technologies Inc. (WBM) is a Western Canadian leader in the provision of outcome driven information technology solutions. Established May 1, 1950, WBM now operates out of Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg, employing a team of over 300 IT professionals across Canada. We are driven by the difference we can make together, providing business solutions through 4 core practice areas; Data & Security, End User Computing, Managed Print Solutions, and Enterprise Service Desk.

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